What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Show/hide condition on field 365 is not working correctlyAsked by Benflips on July 22, 2016 at 02:17 AM
Also, I have an error on 365 condition - it's a pretty complicated show condition based on a number of possible answers in the PHYSICAL asm widget above...but it appears I have some conflict as it is not hidden currently.
Page 5 under the three asmWidgest (Physical, Biochemical, Mental-Emotional) are these two widgets.
The request regarding the condition applies here too.
By 365, I believe you are referring to field 365, one with the label saying "As a result of any of these physically stressful events, did you or were you:".
I see your condition is currently this:
Your conditions are mutually excluding themselves, because it is an IF ANY type of condition, with "does not contain".
For example, when we have not yet entered anything inside the PHYSICAL field, it contains "Select", but it does not contain anything else (and therefore matches all the other IF statements).
When we select anything, such as "Prolonged Standing", now it contains "Standing", but it does not contain "Select" (and therefore still matches at least one of the IF statement).
Basically, your condition is written in such a way that it will almost always match.
Instead, I would recommend setting it up as "if Physical contains this, or if Physical contains that, then show the matrix field". In other words, you should preferably set up your condition similarly to what is depicted in the following image:
Please try it out, and let us know should you experience any further issues with this condition after making those changes. Thank you.