- 48fieldsAsked on July 22, 2016 at 11:19 AM
I used to get emails when a form had been completed by a client. Now I'm not getting those notices. Any reasons why or insights?
- JotForm Supportashwin_dAnswered on July 22, 2016 at 12:10 PM
Upon checking your email address firstname.lastname@example.org, I found that it ended up in our bounce list for following reasons:
email@example.com is IN
the bounce list
Reason(s) : smtp; 552 5.2.0 7f4o1t00g543mTc01 - 7f4o1t00g543mTc01f4oEe
I have removed your email address from bounce list and it should work fine. I would suggest you to please test your form again and get back to us if the issue persists.