I forgot my password

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    Asked on July 22, 2016 at 02:31 PM

    I am completing the form to send me a link to reset my password but this doesn't work.

    Please check and send me a reset link.

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    Answered on July 22, 2016 at 03:37 PM

    Thank you for contacting us. I have just reviewed your email and found it in our bounce list:

    Reason(s) : smtp; 452-4.2.2 The email account that you tried to reach is

    I have removed it and you should be able receive the email with instruction on resetting your password.

    Can you please try again, if not please let us know so we can resent the email to you.