What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why can't i download my reports

    Asked by kdarcel on July 24, 2016 at 05:47 AM
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    JotForm Support

    Answered by liyam on July 24, 2016 at 09:46 AM

    Hello kdarcel,

    Thank you for posting your question, and we apologize for this delayed reply.

    Can you please provide us more information on the reports you're trying to download? Such as the link to the form or its numeric ID will be fine, as well as the type of form you're trying to get. This way we can check right away the possible issues if any.

    We'll be looking forward to your response.