why can't i download my reports

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    Asked on July 24, 2016 at 05:47 AM
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    Answered on July 24, 2016 at 09:46 AM

    Hello kdarcel,

    Thank you for posting your question, and we apologize for this delayed reply.

    Can you please provide us more information on the reports you're trying to download? Such as the link to the form or its numeric ID will be fine, as well as the type of form you're trying to get. This way we can check right away the possible issues if any.

    We'll be looking forward to your response.