What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form says "Not Found"

    Asked by glitcher32 on July 24, 2016 at 11:38 PM

    I Made A Sign Up Form For My Website But It Isnt Working, The Form Is "Disabled" I Didnt Do Anything Wrong.

    Page URL:

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    JotForm Support

    Answered by Kiran on July 25, 2016 at 03:59 AM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I see that your forms are containing a field collecting username which is not allowed through JotForm.

    It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended.  Please refer to our Terms of usage for more information on phishing. 

    I have removed the guilty fields from the forms and activated your account. The forms should be displaying normally. Please get back to us if you need any further assistance. We will be happy to assist.