It wont allow me to download the PDF?

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    yonig
    Asked on July 25, 2016 at 10:55 PM

    Hi 2 questions.

     

    It wont allow me to download the PDF of the form i created. 

    As well can i change the size of the text book field?

  • Profile Image
    jonathan
    Answered on July 25, 2016 at 11:38 PM

    Before we can resolve your question, I suggest we resolve first the state of your JotForm account/username yonig  

    Currently, your forms and account were already auto suspended by the Phishing filter because you have forms the collect credit card account data.

     

    Your forms violates the JotForm Terms of Use.

    You shold delete this forms or at least remove those fields that were not allowed before we can re-activate your account.

    If you want to collect payments using your form, you should use Payment integrations instead.

    link: https://apps.jotform.com/category/payment_processing

     

    Let us know if you need further assistance.