What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a problem with the site at present as none of our forms seem to be sending.

    Asked by craigg24 on July 27, 2016 at 10:51 AM
    problem site
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    JotForm Support

    Answered by Charlie on July 27, 2016 at 11:16 AM

    Apologies for the inconvenience. We have informed our back-end team about this issue and they have fixed it as immediate as possible. Could you please check again and see if the forms are now working as expected? The problem is isolated in the EU region and it seems to be a server related issue, forms were not able to submit earlier, however, everything should be working now. 

    We again apologize for the inconvenience.