What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I make forms? It won't allow me to

    Asked by nikitaylor on July 28, 2016 at 12:06 PM

    'Create Form' button isn't an option

    make forms create form
  • Profile Image
    JotForm Support

    Answered by Welvin on July 28, 2016 at 02:15 PM

    You have created your account through the invitation link and that is why you can only create forms for the main account. To create a form, simply click the main account's folder and click "Create Form" button. Here's a visual guide for you:

     

    If you want to activate your own My Forms page and create your own form, you need to ask the main account to remove you as their sub-user. My Forms will be activated after, just simply create your form before going to ask them to add you as a sub-user again.