Can you please let me know when the new subscription starts as we are running out of space.

  • unimelb
    Asked on July 28, 2016 at 11:25 PM
  • Chriistian Jotform Support
    Replied on July 29, 2016 at 1:51 AM

    Your account is currently subscribed to the Premium plan and it appears that you are well below the form limits. The submission limit and the form view limit should reset during the first day of the next month. So your form limits should reset to 0 on August 1st.  However,  please note that Upload Space is not included in the reset. To free up some Upload Space on your form, you will need to delete submissions with uploaded files in them.

    Can you please let me know when the new subscription starts as we are running out of space Screenshot 20

    Please let us know if you need further assistance.
    Regards.

  • unimelb
    Replied on July 31, 2016 at 6:45 PM
    Thank you
    ...