What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you please let me know when the new subscription starts as we are running out of space.

    Asked by unimelb on July 28, 2016 at 11:25 PM
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    JotForm Support

    Answered by Chriistian on July 29, 2016 at 01:51 AM

    Your account is currently subscribed to the Premium plan and it appears that you are well below the form limits. The submission limit and the form view limit should reset during the first day of the next month. So your form limits should reset to 0 on August 1st.  However,  please note that Upload Space is not included in the reset. To free up some Upload Space on your form, you will need to delete submissions with uploaded files in them.

    Please let us know if you need further assistance.

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    Answered by unimelb on July 31, 2016 at 06:45 PM
    Thank you