My forms are no longer sending to my email like they previously were?

  • heisenboone
    Asked on July 29, 2016 at 2:16 AM
  • Ashwin JotForm Support
    Replied on July 29, 2016 at 3:15 AM

    Hello heisenboone,

    I'm sorry for the trouble caused to you.

    I did check your form's notification email alert and did not find any issue with that. You have configured it correctly and you should receive the submission emails correctly.

    Have you checked your spam folder already? Our email server log confirms that the notification emails are being sent to your email inbox. Please see the log here:

    [2016-07-29 02:10:51] Form #52348996196978 SENT to modelthrowdown@gmail.com from modelthrowdown@gmail.com via SENDMAIL 

    I have cleared your form cache and sent you a test submission. Could you please let us know if your received the email notification or not?

    We will wait for your response.

    Thank you!