- heisenbooneAsked on July 29, 2016 at 02:16 AM
- JotForm Supportashwin_dAnswered on July 29, 2016 at 03:15 AM
I'm sorry for the trouble caused to you.
I did check your form's notification email alert and did not find any issue with that. You have configured it correctly and you should receive the submission emails correctly.
Have you checked your spam folder already? Our email server log confirms that the notification emails are being sent to your email inbox. Please see the log here:
[2016-07-29 02:10:51] Form #52348996196978 SENT to firstname.lastname@example.org from email@example.com via SENDMAIL
I have cleared your form cache and sent you a test submission. Could you please let us know if your received the email notification or not?
We will wait for your response.