What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I change the username to my account?

    Asked by dsiman on July 29, 2016 at 02:36 PM

    I need to change change the username of my account but I didn't set this up.

     

    Can you assist?

    My Account can can i can i change
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 29, 2016 at 03:05 PM

    Let us know what your new username would be, we can change it for you, please note the following:

    -Custom URLs names (ie: http://www.jotform.com/dsiman/myform ) will not work once we change the account username. 

    -However, direct form links like http://www.jotform.us/form/62095748622159  will be fine.

    - Provide alternate names in case the proposed username is not available.

  • Profile Image

    Answered by dsiman on July 29, 2016 at 03:45 PM
    Hi,
    I would like to change the name to MarketingOps.
    If that name is taken, please try HSVMarketing or HSVSpecialists
    Thank You!
    Brandon M. Mash
    Marketing Specialist, Equipment & Supply
    E. BMash@HenryScheinVet.com
    P. 614-659-1883
    [cid:image001.png@01CFBBAC.FB547920][cid:image004.png@01CF0BC9.B09B6620]
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 29, 2016 at 04:35 PM

    The username "MarketingOps" is already taken. So, we have successfully changed your username from "dsiman" to "HSVMarketing".

    Open a new thread if you need anything else, we will be glad to assist you.