- William E. BurnsAsked on July 30, 2016 at 11:27 PM
I have been working on a form for 5 hours and I stepped away for a few minutes and came back and poof there it goes. GONE!! Whats going on? The stripe add on still has the pictures embeded and I can still pull up the previewed form.
The biggest thing is I dont know if I should go back in and do it over again becasue i dont know if i can trust yalls program. Its what im looking for but as far as believing in it work i dont think i can. heres why:
I have already lost a big form i have been working on. I did a test on another form to see if i did work on it if it would save and IT DID NOT SAVE that time.
IT WOULD BE GREAT IF SOME ONE COULD GET BACK TO ME ASAP. I AM TRYING TO LAUNCH A NEW PART OF MY BUSINESS AND THIS IS A INTEGRAL PART OF IT. SO PLEASE GET BACK TO ME. CALL ME OR EMAIL ME ASAP.
William E. Burns
- JotForm SupportBJoannaAnswered on July 31, 2016 at 06:13 AM
Is this issue related to your form http://www.jotform.us/form/62117562293152
If so, please see an answer I provided you on your other thread http://www.jotform.com/answers/894481
If you have issues with some other form, please provide us ID of that form.
Regarding the form you have lost - Are you not able to find that form on your account of wrong version of the form is saved. Can you please provide us ID of that form?
I have also checked your form http://www.jotform.us/form/62118468427157, which is integrated with Stripe and all product images are shown.
On your other form http://www.jotform.us/form/62117304724145, which has Purchase Order payment field, images are not shown, because image URL is is not correct. When I checked Image URL message [Error 404 Page not found] was shown.
To fix this issue you will need to enter the correct URL of your product images.
Let us know if you need further assistance.