I have been creating a form for the last 5 hours and it got deleted

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    William E. Burns
    Asked on July 30, 2016 at 11:27 PM

    I have been working on a form for 5 hours and I stepped away for a few minutes and came back and poof there it goes. GONE!! Whats going on? The stripe add on still has the pictures embeded and I can still pull up the previewed form.

    The biggest thing is I dont know if I should go back in and do it over again becasue i dont know if i can trust yalls program. Its what im looking for but as far as believing in it work i dont think i can. heres why:

    I have already lost a big form i have been working on. I did a test on another form to see if i did work on it if it would save and IT DID NOT SAVE that time.

     

    IT WOULD BE GREAT IF SOME ONE COULD GET BACK TO ME ASAP. I AM TRYING TO LAUNCH A NEW PART OF MY BUSINESS AND THIS IS A INTEGRAL PART OF IT. SO PLEASE GET BACK TO ME. CALL ME OR EMAIL ME ASAP.

    THANKS,

    William E. Burns

    2105085302

    william@southernsetup.com

  • Profile Image
    BJoanna
    Answered on July 31, 2016 at 06:13 AM

    Is this issue related to your form http://www.jotform.us/form/62117562293152

    If so, please see an answer I provided you on your other thread http://www.jotform.com/answers/894481 

    If you have issues with some other form, please provide us ID of that form. 

    Regarding the form you have lost - Are you not able to find that form on your account of wrong version of the form is saved. Can you please provide us ID of that form? 

    I have also checked your form http://www.jotform.us/form/62118468427157, which is integrated with Stripe and all product images are shown.

    On your other form http://www.jotform.us/form/62117304724145, which has Purchase Order payment field, images are not shown, because image URL is is not correct. When I checked Image URL message [Error 404 Page not found] was shown.

    http://potraviny.szm.com/obr/cessigraham.jpg

    To fix this issue you will need to enter the correct URL of your product images. 

    Let us know if you need further assistance.