What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is in restore mode?

    Asked by pastormontylasseter on July 31, 2016 at 11:29 PM

    How can I get a form I used before?  I made changes to the form, and now it is not loading..

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on August 01, 2016 at 04:37 AM

    Your account hasn't been used in a long time so it was flagged as Dormant. Because of this dormant status, your forms were in restore mode. I've reactivated your account so you should now be able to use them without any issue. Regards.

  • Profile Image

    Answered by pastormontylasseter on August 01, 2016 at 11:03 AM

    Thank you very much!