Can I transfer a JotForm form from one account to another?

  • west150
    Asked on August 1, 2016 at 10:02 AM
  • Charlie
    Replied on August 1, 2016 at 11:15 AM

    There are ways on how to transfer or share forms to another account, here's a guide that you can refer to: https://www.jotform.com/help/342-How-to-transfer-or-share-forms-and-data-with-another-account 

    If you will be transferring the ownership of the form and it's submission data, then please note that if you are using custom URL on that form, that URL will no longer work. The new owner needs to recreate the custom URL. But the form's default URL, the one using the form ID, will still be accessible and won't be affected. Here's an example:

    Here's my form with a custom URL: https://www.jotform.com/Charlie/TestCustomURL1 

    Here's the default form URL: https://form.jotform.com/61102494022947 

    You can see my username in the custom URL which is "Charlie". If I moved the form on a different account, then that custom URL will no longer be valid. The default form URL after transfer because the form ID doesn't change.

    Let us know how you would like to proceed. If you will be proceeding to option #1, you can just reply on this thread.