What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account disabled

    Asked by jason Grant  on August 02, 2016 at 09:47 AM

    Username Mysale

    Hi please can my account be re enabled we are testing your service for use internally by our staff.

    and all of a sudden our account has been disabled 

    Page URL:

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    JotForm Support

    Answered by BJoanna on August 02, 2016 at 11:37 AM

    Your account and form are active. My colleage resolved your issue on this thread: 


    Feel free to contact us if you have any other questions.