What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is in restore mode

    Asked by JenStevenson on August 05, 2016 at 10:23 AM

    I created a form, but I can't seem to link to it yet, because the link takes me to a page that says, 

    Form not found
    This form is in restore mode, please try again later
    form is in restore dormant form not usable
  • Profile Image
    JotForm Support

    Answered by John_Benson on August 05, 2016 at 12:39 PM

    I've activated your account, it is now on active status. The reason this happens is because you didn't log in for a short period of time and it turns your account to dormant status.