Submitted forms are taking a long time to process. Is there an issue with the database or something else?

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    Asked on August 05, 2016 at 10:50 AM

    When I fill out a form on my website and click Submit (or Register), it's not processing right away. Sometimes it goes very slowly and sometimes it times out altogether. Is there an issue with the service?

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    Answered on August 05, 2016 at 12:54 PM

    Apologies for the inconvenience.

    There was a back-end issue earlier that caused some forms to load slowly and some submission issues. But this has been fixed an hour ago. Could you please try again?

    Again, our apologies for the inconvenience.