What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is it always saying form not found?

    Asked by Hankk on August 06, 2016 at 09:08 PM

    I was considering buying a subscription after testing the forms for a day but I couldn't even test them! 

    I was able to have one customer fill out the form then it went offline

    I'm not buying your service if this is what it looks like.... 

    Page URL:
    https://form.jotform.com/62183455897267

    Screenshot
    offline fill then Day
  • Profile Image
    JotForm Support

    Answered by BDAVID on August 06, 2016 at 10:43 PM

    That form was deleted, you can find it in the trash folder:

    Let us know if you need more help, we will be glad to assist you.