What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I click the Preferences button for my form?

    Asked by Hilsalive1 on August 08, 2016 at 05:05 AM
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    JotForm Support

    Answered by EltonCris on August 08, 2016 at 06:20 AM

    I can click the Preferences button just fine. There is no problem to it.

    I suggest to relogin or reload the page, clear your browser's cache if necessary. That might help.

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    Answered by bhds on August 15, 2016 at 10:44 AM

    I am experiencing this problem too.  Reloading the browser solves the problem only temporarily, and it's not long before I have to restart my browser again.  Is this problem going to be fixed?
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    JotForm Support

    Answered by Jan on August 15, 2016 at 12:15 PM


    I created a separate thread for your concern. Please refer to this URL: https://www.jotform.com/answers/906547

    Thank you.