When downloaded as a pdf it shows up all funky / blurry. How can I correct that? I would love to have a downloadable form available. Thank you!

  • fawnandfoal
    Asked on August 8, 2016 at 11:36 AM
  • Kiran Support Team Lead
    Replied on August 8, 2016 at 12:15 PM

    I understand that you are trying to download the form to a fillable PDF and the PDF generated is not looking good. I have checked your JotForm and see that there are several images with matrix fields. Unfortunately, we have some limitation to process the form to a fillable PDF particularly with some fields like Header, Text field and Images. Our development team is working on to improve this feature. Please refer to the guide below that can help you with more information on the Fillable PDF creator. 

    https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    Hope this information helps!