What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Minha conta é premium e o meu formulario form builder plus + parou de funcionar. Porque?

    Asked by Aline Menezes on August 08, 2016 at 04:27 PM
    Minha conta é premium e o meu formulario form builder plus + parou de funcionar. Porque?
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    JotForm Support

    Answered by david on August 08, 2016 at 04:29 PM

    I checked for an account associated with your email address and was unable to find any.  If you wouldn't mind letting us know your account username, the URL of one of your forms or a page one of your forms is embedded to, we will be happy to check your account to see what the problem may be.

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    Answered by Aline Menezes on August 09, 2016 at 01:46 PM
    www.formatusplan.com.br
    *Aline Menezes*
    *(31) 3283-0964*
    2016-08-08 17:29 GMT-03:00 JotForm :
    ...
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    JotForm Support

    Answered by david on August 09, 2016 at 03:29 PM

    I checked your site and could not find any JotForm forms.  The only forms I saw were created suing powr.io, not JotForm.  Do you happen to have a direct link to the page your form is embedded to?