How do I get an invoice for a payment?

How do I get an invoice for a payment?

You can see all the invoices of your payments from the ACCOUNT->BILLING page

At the bottom you will see a VIEW link next to the INVOICES

Please let us know if you require additional information.

I do not see the billing option. When I go to account I see “upgrade” under “users”
Thank you,
Sharmion Fevrier
The Career Development Center
Bowie State University
Phone: 301-860-3826 ; Fax: 301-860-3824
sfevrier@bowiestate.edu
[aljonson3]
...

Hello Sharmion,

Have you cancelled your subscription already? That could be the reason why you see upgrade link.

What is your JotForm account username or the email address you have used in your account profile? I am unable to find any details with your email address sfevrier@bowiestate.edu. Alternatively you can also let us know any form your form ID / form URL or webpage URL where you have embedded your form and we will take a look.

We will wait for your response.

Thank you!

No, we renewed it.
The email address is: careerdevelopment@bowiestate.edu
Password: careerdevelopment$2014
Thank you,
Sharmion Fevrier
The Career Development Center
Bowie State University
Phone: 301-860-3826 ; Fax: 301-860-3824
sfevrier@bowiestate.edu
[aljonson3]
...

Hello Sharmion,

I did check your account with username "careerdevelopment" and you seems to only have a free account. You can still check your invoices from your account page. Please check the screenshot below:

 

You can also click on the following URL to download your last invoice:  https://shoppers.plimus.com/jsp/show_invoice.jsp?ref=DF496D5AFDB78618 

Thank you!