How do I get an invoice for a payment?

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    Sharmion Fevrier
    Asked on August 08, 2016 at 05:46 PM
    How do I get an invoice for a payment?
  • Profile Image
    victor
    Answered on August 08, 2016 at 06:48 PM

    You can see all the invoices of your payments from the ACCOUNT->BILLING page

    At the bottom you will see a VIEW link next to the INVOICES

    Please let us know if you require additional information.

  • Profile Image
    Sharmion Fevrier
    Answered on August 09, 2016 at 08:46 AM
    I do not see the billing option. When I go to account I see “upgrade” under “users”
    Thank you,
    Sharmion Fevrier
    The Career Development Center
    Bowie State University
    Phone: 301-860-3826 ; Fax: 301-860-3824
    sfevrier@bowiestate.edu
    [aljonson3]
    ...
  • Profile Image
    ashwin_d
    Answered on August 09, 2016 at 10:02 AM

    Hello Sharmion,

    Have you cancelled your subscription already? That could be the reason why you see upgrade link.

    What is your JotForm account username or the email address you have used in your account profile? I am unable to find any details with your email address sfevrier@bowiestate.edu. Alternatively you can also let us know any form your form ID / form URL or webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.

    Thank you!

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    Sharmion Fevrier
    Answered on August 09, 2016 at 12:45 PM
    No, we renewed it.
    The email address is: careerdevelopment@bowiestate.edu
    Password: careerdevelopment$2014
    Thank you,
    Sharmion Fevrier
    The Career Development Center
    Bowie State University
    Phone: 301-860-3826 ; Fax: 301-860-3824
    sfevrier@bowiestate.edu
    [aljonson3]
    ...
  • Profile Image
    ashwin_d
    Answered on August 09, 2016 at 02:03 PM

    Hello Sharmion,

    I did check your account with username "careerdevelopment" and you seems to only have a free account. You can still check your invoices from your account page. Please check the screenshot below:

     

    You can also click on the following URL to download your last invoice:  https://shoppers.plimus.com/jsp/show_invoice.jsp?ref=DF496D5AFDB78618 

    Thank you!