- KimberlyClarkAsked on August 08, 2016 at 11:15 PM
- JotForm Supportashwin_dAnswered on August 09, 2016 at 02:32 AM
I did check your account and found that you first upgraded your account to bronze yearly subscription plan and then cancelled it.
I have gone ahead and processed the refund of your last bronze yearly subscription payment. Please allow 3-7 days for the amount to reflect in your account. Your account is now downgraded to free plan.