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KimberlyClarkAsked on August 8, 2016 at 11:15 PM
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Ashwin JotForm SupportReplied on August 9, 2016 at 2:32 AM
Hello KimberlyClark,
I did check your account and found that you first upgraded your account to bronze yearly subscription plan and then cancelled it.
I have gone ahead and processed the refund of your last bronze yearly subscription payment. Please allow 3-7 days for the amount to reflect in your account. Your account is now downgraded to free plan.
Thank you!