What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to add credit card number area.

    Asked by mrsnicoleorozco on August 10, 2016 at 12:29 AM
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    JotForm Support

    Answered by Chriistian on August 10, 2016 at 02:38 AM

    I would like to inform you that collecting credit card information using plain text fields is strictly prohibited from Jotform. Adding one to your form will be a violation of jotform's terms, and will lead to auto-suspension of your account by our phishing detector.

    To remove the suspension on your account, please delete the Credit Card fields on your form. Once these fields have been deleted, let us know here and we shall remove the suspension accordingly.

    If you want to collect credit card information without charging it, you will need to use one of the available payment integrations in Jotform such as Paypal, Stripe, or Authorize.Net. You can check out our guide on payment authorization here: How to Enable Payment Authorization.


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    Answered by mrsnicoleorozco on August 10, 2016 at 02:45 AM
    Well I needed that part of the form for my business so I will just use
    google forms its free
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    JotForm Support

    Answered by Chriistian on August 10, 2016 at 03:25 AM

    We understand your decision and we thank you for using jotform. If you feel like using jotform again in the future using this account, feel free to let us know. Regards.