I am unable to login using my account

  • Kellsey Le
    Asked on August 10, 2016 at 8:50 AM

    Unable to log in. Will not let me enter password strangely.

    even when I hit the enter button, nothing. 

  • Welvin Support Team Lead
    Replied on August 10, 2016 at 9:56 AM

    How about trying to login using another browser? Please give it a try. You have to login by your username instead of the email address. If you think you forgot your password, you can simply reset it.

    Also, try logging in from this login page: https://www.jotform.com/login