Unable to create PDF form.

  • danwari
    Asked on August 10, 2016 at 1:04 PM

    I have one form on my account that I'm trying to turn into a PDF, however, it's been taking over an hour and still won't create the PDF.  Can you please help?

     

     

  • Ashwin JotForm Support
    Replied on August 10, 2016 at 1:26 PM

    Hello danwari,

    I'm sorry for the trouble caused to you.

    I did try to download the PDF version of your form and I am unable to replicate the issue you are having. I was able to download the PDF form successfully. Please check the screenshot below:

    Unable to create PDF form Screenshot 20

     

    Which browser you are having this issue with? I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!