What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Autoresponder: Add a link within the email body

    Asked by SWCC-CE on August 10, 2016 at 01:30 PM
    I have uploaded my pdf to my Google Drive account and copied the link; however, it does not let me post the link in the advanced settings.  I want to have the pdf file (or a link to it) emailed to them upon submission of their form.  Can you help? 
    pdf autoresponder add link to email
  • Profile Image
    JotForm Support

    Answered by Jim_R on August 10, 2016 at 01:47 PM

    I'll break down my reply into sections to cover any scenarios in case we misunderstood your question.

    1. If you aim to add/attach a file within your Autoresponder emails for your respondents, then sadly, that can't be done.

    2. If you want to just link it within the email, then that's something doable. All you need to do is get the link of that PDF file that you uploaded to your Google Drive account, then insert it on the email body section of your Autoresponder.

    3. Lastly, if what you are hoping to do is attach the actual submission as a PDF to your Autoresponder, then just enable the option on the ADVANCED tab of your AUTORESPONDER:

     

    Give it a spin and don't hesitate to let us know if you'll need more help.

     

  • Profile Image

    Answered by SWCC-CE on August 10, 2016 at 04:36 PM

    Thanks for the response.  #1 was what i was trying to do.  If you look at the option "Attach a File" it reads like you can do exactly what I was trying to do and appears to be a separate process form the PDF attachment option #3 above, where they get a pdf of what they submitted. 

  • Profile Image

    Answered by victor on August 10, 2016 at 06:01 PM

    I am not fully understanding your question. As you can see the ADVANCE setting in the AUTORESPONDER. you can add attachments to the email. If you would like to can send a PDF report of the information that was submitted.

    You may also add another attachment to the email with the feature ATTACH A FILE. This file will be send to all the users that submit a form.

    Please let us know if you require additional assistance.