What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Not able to add a payment toolAsked by cannecun on August 11, 2016 at 12:40 PM
When I try to add a payment tool, I get the pop up (see screen shot) that tells me I can't have more than one and I need to delete the existing one. I don't have any set up so how am I supposed to delete the existing? Why am I getting this message? I am not able to proceed with adding a payment tool.
I cloned your form and I discovered that there is an existing payment integration on it. Please check the screenshot below:
The form can only have 1 payment integration, so you need to delete this one by clicking the "delete" icon. If you want to edit the existing payment tool, please click on the "wand" icon.
Hope that helps. Thank you.