What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is not saving. The saving button is just spinning. What is wrong?

    Asked by ALR-DSM on August 11, 2016 at 02:35 PM
    spinning what is
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    JotForm Support

    Answered by david on August 11, 2016 at 03:28 PM

    I checked form functionality and everything looks to be 100%.  I am able to save and load forms without issue on my end.  I do not believe we are currently experiencing any server issues.  If you are still unable to save forms properly, let us know which form you are having trouble with and we will be happy to have a look.

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    Answered by SPOTLUX on November 08, 2016 at 07:59 AM

    i am having the same issue. please advise on how to go about this.
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    Answered by Irshad on November 08, 2016 at 10:08 AM

    @Spotlux,

    I've moved your question to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/984974

    Thank you!