Email Notifications Sending to Wrong Address

  • dlasson
    Asked on August 11, 2016 at 5:49 PM

    Hi. 

    I cannot seem to find an answer to my issue on the forum.

    I entered two email addresses (mine and one other) in the "Recipient Email" field, and an email was sent only to me. I then deleted my address, but the email was still sent to me and not to the second address. 

    Any assistance would be appreciated. I'd rather not share the names on the form, so hopefully you can answer this without it.

    Thanks.

  • Jeanette JotForm Support
    Replied on August 11, 2016 at 10:07 PM

    You probably used the test button rather than filling the form out and clicking on submit.  Please try the other way around and if the emails are still not sent, let us know.