My forms are saving and appear to publish but when I use the jotform URL I get a form not found error.

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    Asked on August 11, 2016 at 09:14 PM

    I checking out your free version. Is there a limit to the number of forms I can have saved, archived and active? Could this be my problem? I have 4 forms saved, published and active currently. When I attempt to navigate using the jotform publish link I get a FORM NOT FOUND ERROR.


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    Answered on August 12, 2016 at 02:24 AM

    Your account was auto-suspended due to asking credit card information with plain text on your form. Unfortunately, as a part of PCI DSS certification, we're deleting credit card information which was added with plain text.

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