How do you change the username for an account?

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    Janay Moore 
    Asked on August 12, 2016 at 01:40 PM

    Good Afternoon Jotform,

    I would like to change the my username to my account. How do you change this function?


    Kindest Regards,

    Janay Moore

  • Profile Image
    Answered on August 12, 2016 at 03:28 PM

    Assuming that you would like to change your username (moorej) to another. We will be glad to modify this for you.

    Please provide some usernames you would like to use instead. We will verify which ones are available and modify it for you.

  • Profile Image
    Answered on August 12, 2016 at 03:46 PM
    Good Afternoon Hope,
    Thank you for your email. I would like to change the username to youngt.
    Thank you so much for your assistance. Have a wonderful afternoon!
    Kindest Regards,
    Janay Moore
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    Janay Moore
    First-Year Admissions Coordinator
    University of North Carolina Wilmington
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  • Profile Image
    Answered on August 12, 2016 at 05:26 PM

    I have just changed your username to youngt. Please re-login using the new username. Also, note that if you are using a custom URL in your forms, you need to update them manually in order for the new username to take effect.