Why am I not receiving submissions in my Salesforce account?

  • Profile Image
    BizStarts
    Asked on August 15, 2016 at 12:37 PM

    My Salesforce account has been authenticated and the fields are matched up, but when I fill out the form it doesn't load anything into my Salesforce account.

  • Profile Image
    Nik_C
    Answered on August 15, 2016 at 01:10 PM

    Please try reintegrating the Salesforce with Jotform and re-mapping the fields. Also, make sure that all of your fields are mapped properly to the Salesforce fields since integration will not work if all the fields do not match exactly.

     

    Let us know if this worked for you.

  • Profile Image
    BizStarts
    Answered on August 16, 2016 at 01:36 PM

    That did the trick!

    Thanks!