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drkirkwilsonAsked on August 15, 2016 at 9:20 PM
I have followed directions to first log in, select form, edit the form and save it. When I edit the form, the Save icon spins and never stops. I am wasting time editing my form which frequently does not save. Something is fundamentally wrong.
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jonathanReplied on August 16, 2016 at 12:39 AM
Currently I could not reproduce the issue on my side. I test using a clone of your form and saving to modification using the Form Builder work just fine.
on the live form...
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For initial troubleshooting purpose, can please try first closing your browser and redo the login process. Login at https://www.jotform.com/login and then open your form in the Form Builder.
You can try also disabling first the auto save feature.
User guide: How-to-Disable-Auto-Save
If this still did not work, please try also using a different browser. Try using Chrome browser alternatively if you are using a different browser.
Hope this help. Let us know if issue still persist.