Autoresponder... do not see option to edit the content of email.

  • hsuoscar
    Asked on August 15, 2016 at 10:26 PM

    I researched and found this article about autoresponder.  I applied the same process but found that my I don't have the ability to edit the content of email.

     

    Jotform Thread 907076 Screenshot
    Page URL: https://www.jotform.com//?formID=62274306950455
  • hsuoscar
    Replied on August 15, 2016 at 10:30 PM

    I consulted this article: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

  • Chriistian Jotform Support
    Replied on August 16, 2016 at 1:34 AM

    I checked your autoresponder on my end and it seems to display the text editor successfully.

    Autoresponder Screenshot 20

    Please clear your browser cache and try again. Wait for a few moments for the text editor to load. If the issue still persists, please let us know. Thank you.

  • hsuoscar
    Replied on August 16, 2016 at 5:23 PM

    Thank you.  Clearing browser cache resolved the issue.

    I did however discover another issue.  I will post in a separate thread.