What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autoresponder... do not see option to edit the content of email.

    Asked by hsuoscar on August 15, 2016 at 10:26 PM

    I researched and found this article about autoresponder.  I applied the same process but found that my I don't have the ability to edit the content of email.


    Page URL:

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    Answered by hsuoscar on August 15, 2016 at 10:30 PM

    I consulted this article: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

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    JotForm Support

    Answered by Chriistian on August 16, 2016 at 01:34 AM

    I checked your autoresponder on my end and it seems to display the text editor successfully.

    Please clear your browser cache and try again. Wait for a few moments for the text editor to load. If the issue still persists, please let us know. Thank you.

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    Answered by hsuoscar on August 16, 2016 at 05:23 PM

    Thank you.  Clearing browser cache resolved the issue.

    I did however discover another issue.  I will post in a separate thread.