My embedded forms are not viewable on my website.

  • astronautscholarship
    Asked on August 16, 2016 at 1:16 PM

    They were viewable and now are not and not sure why.

     

    Thank you,

    Laura

    Page URL: http://astronautscholarship.org/get-involved/meet-and-greets/new-york-meet-greet
  • Boris
    Replied on August 16, 2016 at 2:20 PM

    I have checked the page you have linked to, and the form appears to be loading fine from our end:

    My embedded forms are not viewable on my website Screenshot 20

    Can you please check again, and if your forms are still not loading from your end, please try embedding them into your website by using our iFrame embed method:

    https://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    Please let us know how it goes.

  • astronautscholarship
    Replied on August 17, 2016 at 9:45 AM
    Good Morning –
    I added the form as an iframe and on my computer it is displaying this message in firefox:
    [cid:image006.jpg@01D1F86A.A22E7330]
    And in Microsoft Edge I am getting this message:
    [cid:image007.jpg@01D1F86A.A22E7330]
    Thank you for assisting to get this resolved.
    lc
    Laura Cutchens
    Philanthropy Director
    407-474-3196 – mobile
    321-449-4876 – office
    Mail Code: ASF-1
    KSC, FL 32899
    www.astronautscholarship.org
    [fbEmail][twitter2Email][linkedinEmail]
    ...
  • David JotForm Support
    Replied on August 17, 2016 at 11:50 AM

    I checked your page and was able to see the form without issue.  Screenshots cannot be attached via email, they need to be attached directly to the forum post:

    https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum

    If you wouldn't mind posting your screenshot once again or describing the error further, we will be happy to have another look.