My embedded forms are not viewable on my website.

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    astronautscholarship
    Asked on August 16, 2016 at 01:16 PM

    They were viewable and now are not and not sure why.

     

    Thank you,

    Laura

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    Boris
    Answered on August 16, 2016 at 02:20 PM

    I have checked the page you have linked to, and the form appears to be loading fine from our end:

    Can you please check again, and if your forms are still not loading from your end, please try embedding them into your website by using our iFrame embed method:

    https://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    Please let us know how it goes.

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    astronautscholarship
    Answered on August 17, 2016 at 09:45 AM
    Good Morning –
    I added the form as an iframe and on my computer it is displaying this message in firefox:
    [cid:image006.jpg@01D1F86A.A22E7330]
    And in Microsoft Edge I am getting this message:
    [cid:image007.jpg@01D1F86A.A22E7330]
    Thank you for assisting to get this resolved.
    lc
    Laura Cutchens
    Philanthropy Director
    407-474-3196 – mobile
    321-449-4876 – office
    Mail Code: ASF-1
    KSC, FL 32899
    www.astronautscholarship.org
    [fbEmail][twitter2Email][linkedinEmail]
    ...
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    david
    Answered on August 17, 2016 at 11:50 AM

    I checked your page and was able to see the form without issue.  Screenshots cannot be attached via email, they need to be attached directly to the forum post:

    https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum

    If you wouldn't mind posting your screenshot once again or describing the error further, we will be happy to have another look.