What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My embedded forms are not viewable on my website.

    Asked by astronautscholarship on August 16, 2016 at 01:16 PM

    They were viewable and now are not and not sure why.

     

    Thank you,

    Laura

    Page URL:
    http://astronautscholarship.org/get-involved/meet-and-greets/new-york-<br/>meet-greet

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    JotForm Support

    Answered by Boris on August 16, 2016 at 02:20 PM

    I have checked the page you have linked to, and the form appears to be loading fine from our end:

    Can you please check again, and if your forms are still not loading from your end, please try embedding them into your website by using our iFrame embed method:

    https://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    Please let us know how it goes.

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    Answered by astronautscholarship on August 17, 2016 at 09:45 AM
    Good Morning –
    I added the form as an iframe and on my computer it is displaying this message in firefox:
    [cid:image006.jpg@01D1F86A.A22E7330]
    And in Microsoft Edge I am getting this message:
    [cid:image007.jpg@01D1F86A.A22E7330]
    Thank you for assisting to get this resolved.
    lc
    Laura Cutchens
    Philanthropy Director
    407-474-3196 – mobile
    321-449-4876 – office
    Mail Code: ASF-1
    KSC, FL 32899
    www.astronautscholarship.org
    [fbEmail][twitter2Email][linkedinEmail]
    ...
  • Profile Image
    JotForm Support

    Answered by david on August 17, 2016 at 11:50 AM

    I checked your page and was able to see the form without issue.  Screenshots cannot be attached via email, they need to be attached directly to the forum post:

    https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum

    If you wouldn't mind posting your screenshot once again or describing the error further, we will be happy to have another look.