What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I set a conditional redirect link BEFORE submission?

    Asked by evalenti on August 16, 2016 at 04:47 PM

    Desired behavior:

    1. Radio button options, for example "I have a question" and "I want to report a bug"

    2. If they select "report a bug", more fields appear conditionally

    3. If they select "I have a question" they are automatically redirected to the FAQ.

    It looks like you can currently only redirect after they hit submit. is that accurate?

  • Profile Image
    JotForm Support

    Answered by Mike on August 16, 2016 at 06:16 PM

    We do not have such option. You are right, the automated redirect is only available upon a form submission at this time.

    If you need any further assistance, please let us know.