Unable to access account and never received password reset email

  • billy criscione
    Asked on August 17, 2016 at 12:34 PM

    the account should be under billy@ghostlymanor.com

     

    thanks

    billy

    419-656-0862

  • KadeJM
    Replied on August 17, 2016 at 2:33 PM

    I checked your jotform account for "billycrisc" associated with you're provided email address and I found that your account is active.

    The reason you weren't receiving any emails is because your email address ended up in our bouncelist due to being flagged for sending too many emails per hour.

    Result: billy@ghostlymanor.com is IN the bounce list
    Reason(s) : smtp;550 5.1.1 <billy@ghostlymanor.com> - 198.2.128.12 has sent to too many recipients this hour. IB607

     

    I've removed you so that you can try it again.