What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    A person within our company has left and did not give us their JotForm password and user ID. How can we get access to their forms? Thanks.

    Asked by bmiller1963 on August 17, 2016 at 03:02 PM
    JotForm thanks and company
  • Profile Image
    JotForm Support

    Answered by Kiran on August 17, 2016 at 06:02 PM

    I see that you are now logged into bmiller1963 account. If you do not have the password, you may request for a password reset from the login screen so that the password reset instructions will be sent to the account registered email address (bm*****r@tm****net).

    If you are referring to a different account, please provide us with the account username or the form ID/URL or the web page URL where the form is embedded so that we can provide you with necessary assistance.

    Thank you!