What happened to my form?

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    PrettyAmused
    Asked on August 17, 2016 at 04:19 PM

    I worked on a form for several hours, saving as I went, then unexpectedly had to close and restart my computer. Now the form is not there. There is no url or screenshot available.

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    KadeJM
    Answered on August 17, 2016 at 07:15 PM

    Do you mean you have lost your form and it's gone missing?

    What was the name of the form you had?

    I checked your account and currently I found 1 survey form:

    http://www.jotform.us/form/62294215940152

     

    Is that the right form or was there supposed to be another one?

  • Profile Image
    PrettyAmused
    Answered on August 18, 2016 at 09:48 AM

    It's back now. I wish I had taken a screen shot while it was empty. I was able to get to it through history, but it didn't display under my forms. Oh well, it's good now. Thanks!

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    KadeJM
    Answered on August 18, 2016 at 11:01 AM

    It's okay, we appreciate you letting us know about this problem and I believe I understand what you meant by that.

    We do apologize about any inconveniences that you may have experienced and we are just glad to know that you have the form and it's working again for you.

    If for some reason this problem continues to occur just let us know and we'll gladly look again.