Why did I get suspended and what policy did I break

  • Profile Image
    Asked on August 18, 2016 at 01:15 PM

    this is a huge inconvenience. I have 50 people that need the form I put together and now they can use it from our website. I need to know what policy I broke and what is the problem with my form. I'm 2 seconds from switching to another form company. If this form worked well we were gonna have a paid account but now I'm very uncertain 

  • Profile Image
    Answered on August 18, 2016 at 02:38 PM

    We apologize for the inconvenience, I have reactivated your account username "theJERK". Upon reviewing your forms, I can see they do not violate our terms of use: https://www.jotform.com/help/8-Terms-of-Use 

    I have white-listed your forms to avoid having the phishing system to auto-suspend your forms.

    Open a new thread if you need anything else, we will be glad to assist you.