What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to get the Facebook "publish" window to open?

    Asked by kumbstead on August 18, 2016 at 05:02 PM

    I'm in my form, I choose Publish, then go to Platforms, and choose Facebook.  Nothing happens.  No Facebook window opens?  

    I seem to have trouble with all your windows opening?  Is there a setting that needs to be changed?

    publish open to get unable to get
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    JotForm Support

    Answered by Kiran on August 18, 2016 at 08:00 PM

    I have tried clicking on Add JotForm Tab button in the Facebook publish wizard and was able to see that the popup is displayed normally at my end.

    Please check if your browser is blocking the pop-ups to display.

    Please refer to the guides below that can help you with managing Pop-up blocks on your browser:

    Google Chrome: https://support.google.com/chrome/answer/95472?hl=en

    Mozilla Firefox: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

    Please check and let us know if you need any further assistance. We will be happy to assist.