I am unable to get the Facebook "publish" window to open?

  • kumbstead
    Asked on August 18, 2016 at 5:02 PM

    I'm in my form, I choose Publish, then go to Platforms, and choose Facebook.  Nothing happens.  No Facebook window opens?  

    I seem to have trouble with all your windows opening?  Is there a setting that needs to be changed?

  • Kiran Support Team Lead
    Replied on August 18, 2016 at 8:00 PM

    I have tried clicking on Add JotForm Tab button in the Facebook publish wizard and was able to see that the popup is displayed normally at my end.

    I am unable to get the Facebook publish window to open? Image 1 Screenshot 30

    Please check if your browser is blocking the pop-ups to display.

    I am unable to get the Facebook publish window to open? Image 2 Screenshot 41

    Please refer to the guides below that can help you with managing Pop-up blocks on your browser:

    Google Chrome: https://support.google.com/chrome/answer/95472?hl=en

    Mozilla Firefox: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

    Please check and let us know if you need any further assistance. We will be happy to assist.