I am unable to get the Facebook "publish" window to open?

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    Asked on August 18, 2016 at 05:02 PM

    I'm in my form, I choose Publish, then go to Platforms, and choose Facebook.  Nothing happens.  No Facebook window opens?  

    I seem to have trouble with all your windows opening?  Is there a setting that needs to be changed?

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    Answered on August 18, 2016 at 08:00 PM

    I have tried clicking on Add JotForm Tab button in the Facebook publish wizard and was able to see that the popup is displayed normally at my end.

    Please check if your browser is blocking the pop-ups to display.

    Please refer to the guides below that can help you with managing Pop-up blocks on your browser:

    Google Chrome: https://support.google.com/chrome/answer/95472?hl=en

    Mozilla Firefox: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

    Please check and let us know if you need any further assistance. We will be happy to assist.