Email notifications stopped working

  • hdcopy
    Asked on August 19, 2016 at 12:26 PM

    Hello! Please check my form. Email notifications stopped working a few days ago.

     

  • Kiran Support Team Lead
    Replied on August 19, 2016 at 1:46 PM

    I see that your email address in our bounce list and so you are not receiving any emails to this address. I have now removed it from the bounce list. You should be now able to receive the emails without any issue.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    If the issue still persists, please let us know. We will be happy to assist you further.