What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email notifications stopped working

    Asked by hdcopy on August 19, 2016 at 12:26 PM

    Hello! Please check my form. Email notifications stopped working a few days ago.


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    JotForm Support

    Answered by Kiran on August 19, 2016 at 01:46 PM

    I see that your email address in our bounce list and so you are not receiving any emails to this address. I have now removed it from the bounce list. You should be now able to receive the emails without any issue.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.


    If the issue still persists, please let us know. We will be happy to assist you further.