What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autoresponder emails not going through

    Asked by nchia2016 on August 19, 2016 at 04:40 PM

    We do not have the  form on the website yet. We are still working through some issues. When I do a test submission on the form, I do not receive an email from the autoresponder. Please help.

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    JotForm Support

    Answered by BDAVID on August 19, 2016 at 05:41 PM

    There is no need to open multiple threads for the same issue. Please reply on the following thread: https://www.jotform.com/answers/911108