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    Phone Field: Required validation issue

    Asked by jtjohnson on August 19, 2016 at 07:47 PM
    Thanks for all your help thus far.
    Now, as I am trying to preview my form
    https://form.jotform.com/62305565921152 I run into the problems
    highlighted in the image below.
    * I have set the maximum number of characters in the telephone variable to
    be 19. That would allow individuals to put parentheses around area codes,
    hyphens between the number sets and add an extension with up to four
    characters, e.g. *x0000 *yet I get this error message for the telephone
    field
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    JotForm Support

    Answered by Mike on August 19, 2016 at 08:07 PM

    It seems that you have use a Number field type for your Phone field, but number type will not let you to submit dashes.

    Alternatively, you might consider using a Phone field type with enabled custom Input Mask, or a plain Text Box field.

    Example:

    Thank you.

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    Answered by jtjohnson on August 20, 2016 at 05:45 PM
    You guys are great. Many thanks.
    ============================================
    Tom Johnson
    Institute for Analytic Journalism -- Santa Fe, NM USA
    505.577.6482(c) 505.473.9646(h)
    Society of Professional Journalists - Region 9
    Director
    *Check out It's The People's Data
    *
    http://www.jtjohnson.com tom@jtjohnson.com
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