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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My PDF report is cutoff

    Asked by vimlapwr on August 24, 2016 at 06:19 AM

    the format of PDF report is different and not coming correctly when applied online. I have added two paragraphs at the end of the form, but few sentences are missing.


    Please let me know how to modify the formatting.

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    JotForm Support

    Answered by BJoanna on August 24, 2016 at 08:39 AM

    I have checked and you have only one form on your account http://www.jotform.me/form/62160560225446, so I assume that this is the form you are having issues with. However that form has no submissions, so I was not able to create PDF report to test the issue you mentioned. 

    From screenshot you provided it seems that part of the text from your text fields is cut of on the right side. I have cloned your form and made test submission. After that I have created PDF report from my submission, but I was not able to replicate mentioned issue. PDF report was not cut off on the right side. 

    Please try to reset your PDF report inside of PDF Designer to see if that will resolve your issue. On submission page click on PDF option and then select Customize PDF. Then inside of PDF Designer click on Reset button.

    Hope this will help. Let us know if you need further assistance.