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    Can't find account associated with a form

    Asked by clekki on August 24, 2016 at 09:55 AM
    I have a number of different accounts - and I cannot find where one of my forms lives. It is not in any of the accounts
    Page URL:

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    JotForm Support

    Answered by Charlie on August 24, 2016 at 11:02 AM


    That form is associated with the account username airgoddess with an email f**cruise*@gm**.com

    You can do a password reset by clicking the "Forgot Password" in the login page.

    Your email address is associated with two account, so you should probably enter the username here instead:


    You will then receive the email instructions on how to reset your password.

    Let us know if that works.