Can't find account associated with a form

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    clekki
    Asked on August 24, 2016 at 09:55 AM
    I have a number of different accounts - and I cannot find where one of my forms lives. It is not in any of the accounts
  • Profile Image
    Charlie
    Answered on August 24, 2016 at 11:02 AM

    Hi,

    That form is associated with the account username airgoddess with an email f**cruise*@gm**.com

    You can do a password reset by clicking the "Forgot Password" in the login page.

    Your email address is associated with two account, so you should probably enter the username here instead:

     

    You will then receive the email instructions on how to reset your password.

    Let us know if that works.