What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Send on editing submission feature

    Asked by PrestigePapa on August 24, 2016 at 11:33 AM

    I can't seem to get this feature to work.  When I submit a form and go back to edit it via the edit link in the autoresponder email when I submit the form I am not getting an email back confirming my edits.  Great product!

    Thanks

    Mike

    https://form.jotform.com/61173484265155

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    JotForm Support

    Answered by Chriistian on August 24, 2016 at 12:05 PM

    I did a test submission in your form but I was not able to replicate the issue you are reporting. I was able to receive the autoresponder email when editing submission.

    This the email I receive when I first submitted the form:

     

    And this is the email I receive when I edited the submission:

     

    Can you try again on your end and see if the issue still persists? If the issue still persists, can you provide us the email address you use in your testing so we can further investigate?

     

    We will wait for your response.
    Regards.

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    Answered by PrestigePapa on August 24, 2016 at 03:52 PM

    Thank you for taking the time to look into this it appears to be working now.  Continue the great work we love this product.

    Mike

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    JotForm Support

    Answered by Kiran on August 24, 2016 at 04:49 PM

    Thank you for your kind words. We are glad that you love the product. It's our pleasure to assist you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!