- SpellbindersAsked on August 24, 2016 at 12:36 PM
I am using a fully updated version of Chrome. I have deleted my browser cache and cookies and my form is not saving. I make changes. hit Save, wait until it is done spinning, hit Preview and the changes aren't there. I have attached a screen shot of what the Preview should look like...with the added $20
- JotForm SupportWelvinAnswered on August 24, 2016 at 01:46 PM
It seems that the Edit HTML and Complete buttons are not available in the text field. Please try adding a new text field, see if the buttons will appear. If not, let us know.
I would also suggest checking your browser console for an error: http://www.wickedlysmart.com/hfjsconsole/. Red lines mean error. If you'll see one, please take a screenshot of the console area and upload it here. Please note that attachments cannot be accepted on this forum, you need to access this thread to upload.
- SpellbindersAnswered on August 24, 2016 at 02:01 PM
I added a new text field and the same thing is happening. The first time I go in, the COMPLETE is there. If I go back to edit it, it is gone. No red lines on browser console check
- JotForm SupportEltonCrisAnswered on August 24, 2016 at 02:43 PM
Your form appears to be working fine in my browser (Chrome v.52 up to date). I can also save the form without any problem.
Also in edit mode, I can see the text and it is displaying exactly like in the preview mode.
On live preview:
I suggest to please try to relogin from your account and try it again. If you are still having issues, try to reset your browser preferences or settings, that might help.