I tried updating my form but the changes are not saving

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    Asked on August 24, 2016 at 12:36 PM

    I am using a fully updated version of Chrome.  I have deleted my browser cache and cookies and my form is not saving.  I make changes. hit Save, wait until it is done spinning, hit Preview and the changes aren't there.  I have attached a screen shot of what the Preview should look like...with the added $20

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    Answered on August 24, 2016 at 01:46 PM

    It seems that the Edit HTML and Complete buttons are not available in the text field. Please try adding a new text field, see if the buttons will appear. If not, let us know. 

    I would also suggest checking your browser console for an error: http://www.wickedlysmart.com/hfjsconsole/. Red lines mean error. If you'll see one, please take a screenshot of the console area and upload it here. Please note that attachments cannot be accepted on this forum, you need to access this thread to upload. 

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    Answered on August 24, 2016 at 02:01 PM

    I added a new text field and the same thing is happening.  The first time I go in, the COMPLETE is there.  If I go back to edit it, it is gone.  No red lines on browser console check

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    Answered on August 24, 2016 at 02:43 PM

    Your form appears to be working fine in my browser (Chrome v.52 up to date). I can also save the form without any problem.

    Also in edit mode, I can see the text and it is displaying exactly like in the preview mode.

    On live preview:

    I suggest to please try to relogin from your account and try it again. If you are still having issues, try to reset your browser preferences or settings, that might help.